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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Iwanted o get o a lower interest rate
Xavier, Can't thank you enough! Thank you for making the process understandable and quick.
First of all your bank only came to lower interest rate after another lender started the process when this was done you then called me and asked what you could do then I told you what they were doing, I was instructed I had to supply there paperwork to you. So I did and then you beat their rate but they came back wanted to get load and waived the closing fees but your guy refused and told me take loan to them then and demand I show more paperwork which was instructed me to I could not supply
The entire refinancing process was super quick and easy. The entire process from start to finish was only a couple of weeks. The closing was smooth and quick. I never had to stress about anything.
To many different people working on loan. Not enough updates on how it was going. I had to initiate the call.
This is the 2nd home we purchased. Our original loan on our first home was with Chase but then was sold to Pennymac so naturally we checked with Pennymac first when getting pre approval for our new home. We had kind of a nightmare process with the loan process for our first home loan and we couldnt believe how easy and seamless the process was this time. Hardly any documents were requested, all of our questions were answered promptly and everything was communicated. Jonathan and Jesse did great!
Communication needs work. Told different things on different occasions. When i get a response to a question it changes the next time we speek. Very frustrating.
No thanks
Everything happened as expected and I got to close early by almost 3 weeks! This was a smooth and easy transaction. Definitely suggest using Penny Mac!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.