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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Chuck Abellon I.'s profile image
Chuck Abellon I. 
on Birdeye

4 years ago

Awesome job!!! 

GORDON M.'s profile image
GORDON M. 
on Birdeye

4 years ago

Upon our initial inquiry with PennyMac, we were told we'd close during the 2nd week of April. Our closing date was effectively changed three times (including from the first estimate). The biggest issue with the delays is that we were NEVER told in advance of the delays without us having to initiate the communication. We found out we weren't closing on the third estimated day the day of closing, and we only found out because I had to call the PennyMac rep to find out what was going on. 

James D.'s profile image
James D. 
on Birdeye

4 years ago

I feel like maybe communication could have been a little better. I called a lot to get updates and maybe it would be easier for them to call or send an email every week or so. 

Samuel F.'s profile image
Samuel F. 
on Birdeye

4 years ago

Profesionales! 

TONI D.'s profile image
TONI D. 
on Birdeye

4 years ago

The refinancing was seamless 

Rodney Y.'s profile image
Rodney Y. 
on Birdeye

4 years ago

The process went quickly and with no surprises.did what they said they would and in a timely manner.I am pleased with the way I was treated and want to thank Ms Estrada for all of her help. 

ERIC H.'s profile image
ERIC H. 
on Birdeye

4 years ago

Friendly and attentive service. Got a lower rate and in the end lower overall costs for my loan long term. 

Antione N.'s profile image
Antione N. 
on Birdeye

4 years ago

The PennyMac Team made my refinance process a breeze. I called to inquire about refinancing. On thing lead to another and here we are one month later with a 2.75 rate, who could ask for more. We were at 5% and thought ok 3.8 would be 👍. We’re over the moon and the process of uploading documents online to esigning. All made easy. Thank you 😊 PennyMac 

Michael B.'s profile image
Michael B. 
on Birdeye

4 years ago

Easy and non stressful 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.