This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent experience.
Very easy, pleasure doing business with you all
Very detailed and professional, especially under the current COVID-19 circumstances. Josh and Rachel were very helpful and responsive to our needs and questions. Job well done.
M.A.C. Team was great - painless process. Everyone was friendly and available, even during this what I can only imagine is a demanding time due to the COVID pandemic. The team was friendly, professional, and available to answer any questions I had and made refinancing easy. Would absolutely recommend PennyMac and the members on the team that handled my loan.
Quick and easy. Thanks to Karen Flores—fabulous service.
None
Very quick, informative, friendly. Great service!
.
My closing happened a month later than was predicted - due to the lack of attention and accurate processing by PennyMac. It became frustrating and annoying. I was already a customer of PennyMac - "simply" doing a refi. I've never had a problem with the company's SOP but I felt very unimportant receiving the routine emails sent repeatedly. As a customer service professional, what would have made the experience better was accurate personal contact and efficient follow-up. Thank you for asking.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.