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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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KEVEN K.'s profile image
KEVEN K. 
6 years ago

Excellent support and communication was provided to me by Sharon Sidhu. She is to be commended for her work and diligence. Thank you very much. 

Yolanda H.'s profile image
Yolanda H. 
6 years ago

I was very pleased with the prompt and regal customer service from the loan officers & processors. The refinance process went very smooth and quick. Cheers and stay safe! 

LLOYD S.'s profile image
LLOYD S. 
6 years ago

I T WAS GREAT BUT IT SHOULD HAVE BEEN BETTER IF NOT DUE TO COVID-19 WHICH AFFECT TO COOMUNICATE WITH OUR LOAN OFFICER DIRECTLY INSTEAD OF TALKING TO DIFFERENT PERSON WHO EVER PICKS-UP THE PHONE AND DOES NOT REALLY SATISFY THE ANSWER OR CLARIFY DOUBT THAT WE HAVE. Or I don't know if its because of COVID -19 that is so hard to talk to our direct lender or maybe not..But we manage to get through the process even we kind of un answered doubt at that time.We thank You for your help. 

TERRY B.'s profile image
TERRY B. 
6 years ago

Very easy, pleasure doing business with you all 

ROBERT C.'s profile image
ROBERT C. 
6 years ago

Very detailed and professional, especially under the current COVID-19 circumstances. Josh and Rachel were very helpful and responsive to our needs and questions. Job well done. 

ERIC H.'s profile image
ERIC H. 
6 years ago

Friendly and attentive service. Got a lower rate and in the end lower overall costs for my loan long term. 

Antione N.'s profile image
Antione N. 
6 years ago

The PennyMac Team made my refinance process a breeze. I called to inquire about refinancing. On thing lead to another and here we are one month later with a 2.75 rate, who could ask for more. We were at 5% and thought ok 3.8 would be 👍. We’re over the moon and the process of uploading documents online to esigning. All made easy. Thank you 😊 PennyMac 

Linda Lou R.'s profile image
Linda Lou R. 
6 years ago

We had a great service with PennyMac. Very quick, efficient and professional. The time frame from application to closing was surprisingly quick. Everyone we had contact with was very pleasant and helpful in the process. Thanks 

Michael B.'s profile image
Michael B. 
6 years ago

Easy and non stressful 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.