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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Xavier, Can't thank you enough! Thank you for making the process understandable and quick.
First of all your bank only came to lower interest rate after another lender started the process when this was done you then called me and asked what you could do then I told you what they were doing, I was instructed I had to supply there paperwork to you. So I did and then you beat their rate but they came back wanted to get load and waived the closing fees but your guy refused and told me take loan to them then and demand I show more paperwork which was instructed me to I could not supply
The entire refinancing process was super quick and easy. The entire process from start to finish was only a couple of weeks. The closing was smooth and quick. I never had to stress about anything.
To many different people working on loan. Not enough updates on how it was going. I had to initiate the call.
Communication needs work. Told different things on different occasions. When i get a response to a question it changes the next time we speek. Very frustrating.
No thanks
Knowledgable people,Clear communication, prompt accurate action, pleasant people to deal with,Thank You
He was really good to deal with and was a great help. But some of my documents had my name spelled wrong so had to change tell him thank you for all the great help
Haroutun Arzrounian was very thorough and clear in his questions, explanations, and instructions. However, when the loan got moved over to Ronald Love, the customer service was fair if not poor. It was difficult to get a hold of him, and emails were not returned.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.