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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Very quick, informative, friendly. Great service!
.
I feel like maybe communication could have been a little better. I called a lot to get updates and maybe it would be easier for them to call or send an email every week or so.
The process went quickly and with no surprises.did what they said they would and in a timely manner.I am pleased with the way I was treated and want to thank Ms Estrada for all of her help.
There were a few questions regarding points that weren’t answered to my liking. I never received an answer. I wasn’t told about the funds / personal check needed at closing by my loan officer. It was implied that I knew after reading the closing documents. Outside of those two incidents the process was great and straightforward.
I appreciate Jason and the entire PennyMac team for their professionalism and prompt services. Thank you, Gerald
A+++
Document person did a good job
We were told the loan would close by April 15th. Then we were told April 20th. It finally closed on April 30th. The notary which was used was rude and arrogant. He acted like we were wasting his time if we asked a question and tossed the signature pages at us without giving us the entire documents until after all those pages were signed. We knew the loan took 3 days to fund but only after I emailed after the 3rd day did we receive our funds.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.