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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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I appreciate Jason and the entire PennyMac team for their professionalism and prompt services. Thank you, Gerald
A+++
Document person did a good job
We were told the loan would close by April 15th. Then we were told April 20th. It finally closed on April 30th. The notary which was used was rude and arrogant. He acted like we were wasting his time if we asked a question and tossed the signature pages at us without giving us the entire documents until after all those pages were signed. We knew the loan took 3 days to fund but only after I emailed after the 3rd day did we receive our funds.
Great Customer service
Jason was not helpful at all and never returned my call. Anytime I called PennyMac I would get another representative and have to explain all over what was going on then they would give me information I was requesting. Other than the lack of communication by Jadon, it was a seamless process.
I thought the process was simple enough to go through. I'm really glad someone was always available to answer my questions.
From the first call talking with fill until the closing it was an easy process. Everyone we dealt with was helpful and pleasant.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.