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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Despite the fact the we are all working remotely Maranda and her team made the refinance happen. We're happy with everyone we worked with start to finish. Thanks.
I've refinanced before and it was a very unpleasant process. This time around, everyone was very communicative, patient and friendly. They did not constantly bombard me w/ emails or phone calls about giving them more documents. It was the easiest process and I'm grateful for their professionalism and their attention to detail. I highly recommend.
Great Customer service
Jason was not helpful at all and never returned my call. Anytime I called PennyMac I would get another representative and have to explain all over what was going on then they would give me information I was requesting. Other than the lack of communication by Jadon, it was a seamless process.
PennyMac is a wonderful wonderful company! Elizabeth was awesome person to talk to and always was fun to talk to!!! she's an excellent person for your company !!!!she definitely needs a pay raise because she is unbelievable!!!!
Faster than I expected
I thought the process was simple enough to go through. I'm really glad someone was always available to answer my questions.
...
Rachel was amazing. She was attentive and extremely kind. She made the process a breeze.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.