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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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MELODY F.'s profile image
MELODY F. 
on Birdeye

4 years ago

Despite the fact the we are all working remotely Maranda and her team made the refinance happen. We're happy with everyone we worked with start to finish. Thanks. 

MARTY M.'s profile image
MARTY M. 
on Birdeye

4 years ago

I've refinanced before and it was a very unpleasant process. This time around, everyone was very communicative, patient and friendly. They did not constantly bombard me w/ emails or phone calls about giving them more documents. It was the easiest process and I'm grateful for their professionalism and their attention to detail. I highly recommend. 

Victoria E.'s profile image
Victoria E. 
on Birdeye

4 years ago

Great Customer service 

Hunter H.'s profile image
Hunter H. 
on Birdeye

4 years ago

Jason was not helpful at all and never returned my call. Anytime I called PennyMac I would get another representative and have to explain all over what was going on then they would give me information I was requesting. Other than the lack of communication by Jadon, it was a seamless process. 

MICHAEL R.'s profile image
MICHAEL R. 
on Birdeye

4 years ago

PennyMac is a wonderful wonderful company! Elizabeth was awesome person to talk to and always was fun to talk to!!! she's an excellent person for your company !!!!she definitely needs a pay raise because she is unbelievable!!!! 

MICHAEL L.'s profile image
MICHAEL L. 
on Birdeye

4 years ago

Faster than I expected 

Jessica L.'s profile image
Jessica L. 
on Birdeye

4 years ago

I thought the process was simple enough to go through. I'm really glad someone was always available to answer my questions. 

MICHAEL W.'s profile image
MICHAEL W. 
on Birdeye

4 years ago

... 

CEANNE K.'s profile image
CEANNE K. 
on Birdeye

4 years ago

Rachel was amazing. She was attentive and extremely kind. She made the process a breeze. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.