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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Less hands in the pot, dealing with just one or 2 persons from beginning to end. Having all information and procedures listed and conveyed right from the start, to include full explanation of them to the understanding of the costumer! I won't lie this process has been the roughest one ever in refinancing my home! I will say this though those that did help made sure to correct and give 110% in ensuring that this closing happened! I thank them very much and it ensured that I didn't find business services elsewhere.
Fast service. Whenever I had questions, they were answered quickly and clearly. The process went just as it was explained to me
Communication was unclear and untimely. Many mistakes. Documents incorrect. EXTREMELY LONG TIME TO CLOSE! Management was made aware of mistakes and laughed them off. Documents requested multiple times. Seemed like no one had any idea how to handle our refinance.
Friendly and efficient
Sandrea did very good
Janet was airways very helpful and explained things very well. I enjoyed talking with her.
Thank you!
The process was seamless. Everything I asked was answered promptly and accurately.
Thanks for all your prompt help!
PENNYMAC has a 4.4 star rating with 6,789 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.