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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Penny Mac was concise and clear from beginning to end they kept me well-informed it so I had no surprises and no false expectations the closing experience was very precise and expedient
Excellent through the whole process,
a very nice and easy experience. Thank you!!!
The loan officers that I had went above and beyond to answer any questions and to accommodate any requests that were made.
Easy and quick process.
Communication throughout the process was just awful. On 2 separate occasions I had appointments with mobile notaries to sign closing documents. Both occasions I was called the morning of and told the appointment was cancelled. Both times it took a week or more after leaving messages and sending emails to get any communication back as to why. I explored many other companies during these long lapses in communication and if any were able to match your offer I would have taken my business elsewhere.
Everyone was very helpful in explaining the process and answering all my questions. I was able to close with a great rate in a shorter amount of time than expected.
Communication regarding the whole process. A direct number to get ahold of our associate instead of being sent to a general voicemail.
Everything was done in a professionally and timely manner.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.