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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very Professional and friendly Penny Mac staff made the refinance process a pleasure.
Jason was great about communicating with us however it did seem like there was a long period of time between when we agreed to the loan and when our documents showed up, however my biggest complaint is that on the day of the signing, the signing was delayed by 5 hours because the documents changed without receiving any kind of notification and the mobile notary had to push the documents to completion rather than them being ready.
You can calle me, if you would like
Thanks again!
Great experience and smooth transactions and everyone was very helpful.
Coved 19 restrictions seemed to hamper the loan process.
Jason and the PennyMac loan department were awesome thru the entire process, even when my wife's name was spelled wrong on the closing docs they got it fixed right away, Thanks, Bobby Thomas
Daniel Vera was absolutely amazing and very patient. He worked with us on multiple homes and finally on the house we bought. Kristen also was very efficient and knowledgeable. I highly recommend PennyMac..
I really appreciated the “weekly” call to update me, especially during this Covid-19 shelter in place when no Appraisers were coming to homes.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.