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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsIt went great!
Everyone was very helpful in explaining the process and answering all my questions. I was able to close with a great rate in a shorter amount of time than expected.
Slow but expected because of the covid19 pandemic
Ck
Very Professional and friendly Penny Mac staff made the refinance process a pleasure.
Jason was great about communicating with us however it did seem like there was a long period of time between when we agreed to the loan and when our documents showed up, however my biggest complaint is that on the day of the signing, the signing was delayed by 5 hours because the documents changed without receiving any kind of notification and the mobile notary had to push the documents to completion rather than them being ready.
You can calle me, if you would like
Couldn’t get ahold of anyone on the team. No one would call me back or answer my questions. Would not put my friends or family through the experiences.
Daniel Vera was absolutely amazing and very patient. He worked with us on multiple homes and finally on the house we bought. Kristen also was very efficient and knowledgeable. I highly recommend PennyMac..
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.