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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsThe process went totally great. From the beginning to the end. Elizabeth Estrada kept me informed throughout the process. Thank you Penny Mac team!
Great
I rated the experience great, primarily because of the quick responses from Jesse and others during the process.
The loan officers and the closing faster the expected and great interest rate.
The lady came to my house and all the paperwork was wrong. Still waiting to hear back from you. We did not sign the papers.
Very simple process to refinance my mortgage I already had with you, but your rate was great and when I found an ever better one you matched it immediately. Couldn’t be happier!
Great Service.
Gwen was not responsive to emails and i had to ask at least twice to have a call with her. At least two emails were completely ignored. My closing documents had me listed with two different names (a previous name and a current name). SHe didn't explain the documents at all. When I asked her questions she didn't seem knowledgeable or confident in her answers.
Ease of process very helpful.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.