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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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MANUEL T.'s profile image
MANUEL T. 
6 years ago

The process went totally great. From the beginning to the end. Elizabeth Estrada kept me informed throughout the process. Thank you Penny Mac team! 

Earl Farr I.'s profile image
Earl Farr I. 
6 years ago

Great 

RICHARD H.'s profile image
RICHARD H. 
6 years ago

I rated the experience great, primarily because of the quick responses from Jesse and others during the process. 

AMY P.'s profile image
AMY P. 
6 years ago

The loan officers and the closing faster the expected and great interest rate. 

WADE V.'s profile image
WADE V. 
6 years ago

The lady came to my house and all the paperwork was wrong. Still waiting to hear back from you. We did not sign the papers. 

JEFFREY S.'s profile image
JEFFREY S. 
6 years ago

Very simple process to refinance my mortgage I already had with you, but your rate was great and when I found an ever better one you matched it immediately. Couldn’t be happier! 

JEFFREY F.'s profile image
JEFFREY F. 
6 years ago

Great Service. 

Melanie S.'s profile image
Melanie S. 
6 years ago

Gwen was not responsive to emails and i had to ask at least twice to have a call with her. At least two emails were completely ignored. My closing documents had me listed with two different names (a previous name and a current name). SHe didn't explain the documents at all. When I asked her questions she didn't seem knowledgeable or confident in her answers. 

NICHOLAS K.'s profile image
NICHOLAS K. 
6 years ago

Ease of process very helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.