PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
Select a rating
Michael M.'s profile image
Michael M. 
4 years ago

Short and sweet You guys took care of everything. Good Deal 

Steven C.'s profile image
Steven C. 
4 years ago

Penny Mac is an expert with home loans and refinancing, they took me back no questions asked when I got taken by new day loans. They are great and easy to work with. 

HARRISON A.'s profile image
HARRISON A. 
4 years ago

Responsive and courteous at all times. Did a great job of keeping us posted on progress! 

Teresa M.'s profile image
Teresa M. 
4 years ago

Communication was difficult. Other PennyMac reps that I spoke with were able to calm me and make me feel they were going to help me, but communicating with Cammorah, I felt unsure that she could help me. Very stressful. I’m sure she followed procedure. I’m thankful she was able to make my loan happen and on time. 

RICHARD H.'s profile image
RICHARD H. 
4 years ago

I rated the experience great, primarily because of the quick responses from Jesse and others during the process. 

WADE V.'s profile image
WADE V. 
4 years ago

The lady came to my house and all the paperwork was wrong. Still waiting to hear back from you. We did not sign the papers. 

JEFFREY F.'s profile image
JEFFREY F. 
4 years ago

Great Service. 

KENNETH D.'s profile image
KENNETH D. 
4 years ago

Your customer service is awesome ! You guys didn't hole firm to your rates and closing instead you work with me to keep my business , So the flexibility you offer kept me from looking at other resources and I thank you for that . I have and will recommend PennyMac to all. 

Edgardo L.'s profile image
Edgardo L. 
4 years ago

Thank you for your immediate processing of our Refinance.... Thank you that our PMI has been removed. Due to Covid-19 we do hope that Pennymac will have program to help families to augment the burden during this pandemic time and please do inform us if there is one! Thank you very much! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.