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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directionsShort and sweet You guys took care of everything. Good Deal
My officer, Emma Hamlin, was outstanding. She answered my questions professionally, quickly, and beyond expectation. She represented PennyMac very well and made the experience easy and efficient during the unique COVID times. I truly appreciate her.
Super easy, answered all of questions, very responsive
Every thing
I had a great experience with my Mac team all was so easy and went smoothly
The reason I wanted to refinance was to get my mom off the loan, my husband on, and a lower mortgage payment and lower interest rate. All were met. Thank you
First time go-round in November, December, January, (1) I didn’t know why we weren’t closing and I tried getting in touch and it tools 2 weeks for anyone to respond to me. So we had to start all over. (2) Appraisal during first go-round was a joke. That guy did an awful job of research, evaluation and valuation. Second appraisal was fair, even if not as high as I would have hoped, and that person did a much better job of research especially in the economic circumstances of the time.
I thought Alfred Reams was very instrumental in making the whole thing happen - thankyou to all.
It’s no secret that mortgages are a confusing process. I was supported and helped through in a very professional manner.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.