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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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the process was made very easy
Penny Mac is an expert with home loans and refinancing, they took me back no questions asked when I got taken by new day loans. They are great and easy to work with.
Responsive and courteous at all times. Did a great job of keeping us posted on progress!
This review is unfair to the team that actually closed my loan. However I had been working with PennyMac since September of last year to refinance my house. Every single step during the first attempt was inaccurate and delayed. At the very end of the process, my Macteam completely stopped responding to my messages. Several weeks passed by of silence, until i reached out once more and had to start every step all over again. I could not have been more accommodating. This should not take 5 months!
Communication was difficult. Other PennyMac reps that I spoke with were able to calm me and make me feel they were going to help me, but communicating with Cammorah, I felt unsure that she could help me. Very stressful. I’m sure she followed procedure. I’m thankful she was able to make my loan happen and on time.
Blen, was very professional and very knowledgeable about the process and personally made sure I was well taken care of.
PennyMac made my refinance extremely simple. I barely had to do anything at all and the process was handled quickly.
My officer, Emma Hamlin, was outstanding. She answered my questions professionally, quickly, and beyond expectation. She represented PennyMac very well and made the experience easy and efficient during the unique COVID times. I truly appreciate her.
The dogged devotion and dedication of my penny Mac team to get the job of closing done accurately and efficiently.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.