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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
the process was made very easy
Fast and easy
PennyMac has great customer service. Unlike other companies PennyMac has not sold my loan to another company. I have been with PennyMac since 2015 and have already refinanced twice. Both times were seamless and closed on time. Thank you!!
PennyMac made my refinance extremely simple. I barely had to do anything at all and the process was handled quickly.
Great
My officer, Emma Hamlin, was outstanding. She answered my questions professionally, quickly, and beyond expectation. She represented PennyMac very well and made the experience easy and efficient during the unique COVID times. I truly appreciate her.
Gwen was not responsive to emails and i had to ask at least twice to have a call with her. At least two emails were completely ignored. My closing documents had me listed with two different names (a previous name and a current name). SHe didn't explain the documents at all. When I asked her questions she didn't seem knowledgeable or confident in her answers.
Everyone we worked with very pleasant did everything in a timely manner. Thank you so much
All staff worked together well. Regular communication walked us through the process step by step and made it go easily and smoothly! Alfred Reams was very pleasant to work with. He answered all of my questions and was very relaxed which made it working with him very comfortable. The overall experience was very good!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.