PENNYMAC

Antonio R. 

on Birdeye

6 years ago

I'm happy with the results. 

ANDREW M. 

on Birdeye

6 years ago

Great customers service, helpful when I had questions 

Michael P. 

on Birdeye

6 years ago

Both Katherine and Jason, as well as, the Penny-Mac team fulfilled my expectations of the loan application. Both answered my questions and were timely with their responses. 

JERIMIAH P. 

on Birdeye

6 years ago

. 

Darren R. 

on Birdeye

6 years ago

There were major issues each week causing unnecessary stress that came from a lack of communication and decisions that were just incorrect from the underwriter and support team. The only reason I closed on time was because I was constantly calling and fighting for information. I've closed on three houses in 5 years and this was the worst experience of my life. My house was already sold and the house I was buying was empty and should have been a easy closing. 

DAVID B. 

on Birdeye

6 years ago

Very satisfied 

Donald D. 

on Birdeye

6 years ago

Penny mac make out home refinancing enjoyable. Their staff was professional from start to closing. I highly recommend their services. 

Scott M. 

on Birdeye

6 years ago

The application process was great but working with the processing agent was horrible. Her lack of communication and follow through was horrible. I need to reach out to the mortgage agent to get the loan moving again and even after that I need to call in and had a call In processing agent help us get through all the documents that were requested but still hadn’t been looked at more then a week after we had sent them into her. I will never work with Pennymac again. 

ANDREW F. 

on Birdeye

6 years ago

The loan officer and other individuals who worked on our refi, were all very pleasant and got us the best interest rate offered by the VA. We are very satisfied with the outcome of out loan. Mr. Lusk was super nice and made it easy for us to understand the process of proceeding with the refi.