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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The refinance of my home was easy and uncomplicated. The PennyMac staff was knowledgeable and professional.
My loan officer increased my loan amount without my approval. After this was called out, I no longer had anyone to directly communicate my needs or questions.
Closing was 4 hours long because there was an issue with prorated taxes. I was told I needed $2k MORE than I was originally told. ONE day prior to closing. Nathan was great throughout the application process, unfortunately the closing wasn’t easy and caused unnecessary anxiety.
Storm Wilcox did a great job with my streamline refinance! Couldn’t have been easier. I was very pleased with the entire process.
The closing process would have been better if the closing documentation was provided all at once. There were multiple occasions in which documents were forgotten by the title company or the closing department and I had to print and sign them separately. These mistakes caused my closing date to be delayed. The process was clear if followed correctly, however it was disorganized when it came to being prepared with all the documentation needed from me.
thank you for all your help
Overall the entire process went smoothly except with the closing where the final numbers were incorrect.
Ronald Love walked me through the steps and explained the process to me. He went above and beyond to make sure that I fully understood the numbers. I will definitely recommend Penny Mac to my friends and family in the future, thanks Penny Mac!
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.