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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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Jason T.'s profile image
Jason T. 
on Birdeye

2 years ago

Great experience overall. You could improve on the communication with the final CD and wiring process. 

Christopher P.'s profile image
Christopher P. 
on Birdeye

2 years ago

Great communication 

ALAN S.'s profile image
ALAN S. 
on Birdeye

2 years ago

The teamwork the team demonstrated. 

Leonard O.'s profile image
Leonard O. 
on Birdeye

2 years ago

Just small challenges w the appraisal process. 

Rick S.'s profile image
Rick S. 
on Birdeye

3 years ago

This is not our first mortgage with PennyMac and each time they (every person in the process) have been professional yet human, friendly, and thorough. I love how our coordinator would also email me patiently when she couldn’t reach me on the phone (which would be never). 🤣. Thank you! 

James Watkins J.'s profile image
James Watkins J. 
on Birdeye

3 years ago

I provided the requested documents the same day they were requested, or the next day. I believe Some of my emails were overlooked, as the documents were requested again. The amount of money due at closing varied considerably ($10,000) the last few days. This caused concern and inconvenience as I had to liquidate additional stocks to cover. 

PECE P.'s profile image
PECE P. 
on Birdeye

3 years ago

Tsia Gladney and the entire PMAC team was very helpful in this process. 

Vinod S.'s profile image
Vinod S. 
on Birdeye

3 years ago

Everything went good and I am happy with the loan process . 

Elayne P.'s profile image
Elayne P. 
on Birdeye

3 years ago

Kept me informed throughout the process. Helpful and friendly staff 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.