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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great experience overall. You could improve on the communication with the final CD and wiring process.
Great communication
The teamwork the team demonstrated.
Just small challenges w the appraisal process.
This is not our first mortgage with PennyMac and each time they (every person in the process) have been professional yet human, friendly, and thorough. I love how our coordinator would also email me patiently when she couldn’t reach me on the phone (which would be never). 🤣. Thank you!
I provided the requested documents the same day they were requested, or the next day. I believe Some of my emails were overlooked, as the documents were requested again. The amount of money due at closing varied considerably ($10,000) the last few days. This caused concern and inconvenience as I had to liquidate additional stocks to cover.
Tsia Gladney and the entire PMAC team was very helpful in this process.
Everything went good and I am happy with the loan process .
Kept me informed throughout the process. Helpful and friendly staff
PENNYMAC has a 4.5 star rating with 2,115 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.