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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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TERENCE T.'s profile image
TERENCE T. 
on Birdeye

2 years ago

The whole refinance process was extremely easy 

Farel Badillo J.'s profile image
Farel Badillo J. 
on Birdeye

2 years ago

My experience was more than great. Their professionalism and courtesy was outstanding. The phone and emails were always answered in a timely manner. I would highly recommend PennyMac Loan to everyone. 

Dawn S.'s profile image
Dawn S. 
on Birdeye

2 years ago

Excellent service in all areas 

James G.'s profile image
James G. 
on Birdeye

2 years ago

Charles was great in getting back with us and the mix up on closing costs were handle quickly. We appreciated eveyone's work and efforts in helping us accomplish our goal. Thank you. 

Christine L.'s profile image
Christine L. 
on Birdeye

2 years ago

My loan was a refinance of an existing Penny Mac Loan. I went with Penny Mac to refinance because I thought it would be easier to go through the process since I had already had the loan there and had been making on-time payments for 5 years. The process was much more time consuming and demanding than I ever would have imagined to refinance an EXISTING Penny Mac loan. Deymain was great and helped as much as possible with the process and communications. 

Regina J.'s profile image
Regina J. 
on Birdeye

2 years ago

Communication 

Maria M.'s profile image
Maria M. 
on Birdeye

2 years ago

The team professional and polite, my rating is 10 

Jose R.'s profile image
Jose R. 
on Birdeye

2 years ago

I was very pleased with the whole process in all the departments thank you very much 

Ana C.'s profile image
Ana C. 
on Birdeye

2 years ago

Everything was great and Had an amazing experience that I hope everyone else will enjoy thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.