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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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CECILIA D.'s profile image
CECILIA D. 
on Birdeye

3 years ago

A pleasure to do business with!!! All information was clear and accurate. 

NORGIN C.'s profile image
NORGIN C. 
on Birdeye

3 years ago

It was great 

ROBERT M.'s profile image
ROBERT M. 
on Birdeye

3 years ago

Nick Myers kept me informed every step of the way. He promptly resolved a few issues that arose. I was never in the dark. If I had any questions Nick was always there to assist. Much better than any other mortgage involvement I've had in the past. 

TED K.'s profile image
TED K. 
on Birdeye

3 years ago

The entire refi process was arduous but Janette made it clear and understandable. Even when the closing documents arrived with my name misspelled, Janette promptly had things rectified. The misspelling was not her fault but she took ownership of it and made sure we didn't have to worry. The biggest problem we had was that, because of the misspelling of my name on the initial closing documents, our actual closing was delayed by a week. 

AKASH R.'s profile image
AKASH R. 
on Birdeye

3 years ago

I was not satisfied with the title fee and its clearly communicated in written that I will be getting a refund of $291 but after signing I was told it was different 

Madhu M.'s profile image
Madhu M. 
on Birdeye

3 years ago

Robel and Christine are awesome. 

THOMAS C.'s profile image
THOMAS C. 
on Birdeye

3 years ago

Very professional 

Natalie G.'s profile image
Natalie G. 
on Birdeye

3 years ago

We started the process in the beginning of sept with Matt gillipspie. He said everything should be completed by october.....I had 3 other people contact me in the loan process so I lost track of who to reply to or who to reference with my questions. We closed on Dec 10th. It just seemed to be a real cluster of missed phone calls and emails that I never received. We just wished we could have done the whole loan process with one person who was good with communication. 

Lauren B.'s profile image
Lauren B. 
on Birdeye

3 years ago

Very friendly, quick turnaround, fair rates 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.