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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
a lot of time several week with no info or update provided to my team leader Charles, so he couldn't answered my question. other Charles very helpful with application,
The whole refinance process was extremely easy
Everyone was professional and items were on time.
My experience was more than great. Their professionalism and courtesy was outstanding. The phone and emails were always answered in a timely manner. I would highly recommend PennyMac Loan to everyone.
She was very polite, efficient and punctual!
Excellent service in all areas
My loan was a refinance of an existing Penny Mac Loan. I went with Penny Mac to refinance because I thought it would be easier to go through the process since I had already had the loan there and had been making on-time payments for 5 years. The process was much more time consuming and demanding than I ever would have imagined to refinance an EXISTING Penny Mac loan. Deymain was great and helped as much as possible with the process and communications.
Jesika was excellent and I think that she fought for me so I didn't have to produce numerous documents over and over again. She also prevented a lot of delays and I cannot say how much I appreciated that.
Process was rocky once or twice while we worked through documents requested In the end it all worked out and the loan was processed.
PENNYMAC has a 4.5 star rating with 2,128 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.