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PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,128 reviews
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DAVID N.'s profile image
DAVID N. 
4 years ago

a lot of time several week with no info or update provided to my team leader Charles, so he couldn't answered my question. other Charles very helpful with application, 

TERENCE T.'s profile image
TERENCE T. 
4 years ago

The whole refinance process was extremely easy 

Alan M.'s profile image
Alan M. 
4 years ago

Everyone was professional and items were on time. 

Farel Badillo J.'s profile image
Farel Badillo J. 
4 years ago

My experience was more than great. Their professionalism and courtesy was outstanding. The phone and emails were always answered in a timely manner. I would highly recommend PennyMac Loan to everyone. 

David L.'s profile image
David L. 
4 years ago

She was very polite, efficient and punctual! 

Dawn S.'s profile image
Dawn S. 
4 years ago

Excellent service in all areas 

Christine L.'s profile image
Christine L. 
4 years ago

My loan was a refinance of an existing Penny Mac Loan. I went with Penny Mac to refinance because I thought it would be easier to go through the process since I had already had the loan there and had been making on-time payments for 5 years. The process was much more time consuming and demanding than I ever would have imagined to refinance an EXISTING Penny Mac loan. Deymain was great and helped as much as possible with the process and communications. 

Keith W.'s profile image
Keith W. 
4 years ago

Jesika was excellent and I think that she fought for me so I didn't have to produce numerous documents over and over again. She also prevented a lot of delays and I cannot say how much I appreciated that. 

Frank G.'s profile image
Frank G. 
4 years ago

Process was rocky once or twice while we worked through documents requested In the end it all worked out and the loan was processed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,128 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.