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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Its a great experience
The entire process from beginning my application to loan closing were excellent. The whole PennyMac team know how to get you to closing and the website was great for uploading all of my documents and keeping track of everything. Thank you all very much
During a time when everything is so challenging, PENNYMAC has made this process so convenient and user friendly for us. This has been the easiest thing I've done in a long time. Everyone was so professional and kind. I'll tell anyone looking for a home loan to check in with PennyMac.
A lot was assumed as far as tech ability and the loan process. I felt that communication could have been more clear and specific. We were told we would be contacted and in fact, we had to call and ask questions. The website was difficult to log in and getting the list of documents could have been much easier.
Very good at responding to questions, concerns and requests. Electric signing and document submission made the process much easier.
Would definitely recommend PennyMac for mortgage or refinance to family and friends. Everything was streamlined and online. Closing was done in the convenience of our own home.
There seemed to be times when something was needed that should have been caught earlier. I also feel that my original interest rate was rather high.
Awesome service
The beginning of the process was outstanding, Abigail Wilson was outstanding in her customer service and expectations from us! However, Justen Hunt was unavailable several times when myself and our realtor were trying to reach him. After many attempts to contact Justen Hunt and his supervisor, Ray Maroke, we were only able to close when our closing company contacted PennyMac directly. This loan was as easy as it gets and someone dropped the ball late in the process!
PENNYMAC has a 4.5 star rating with 2,115 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.