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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
An excellent experience. Everything went very smoothly and Nicolas kept is informed of the process the entire time.
Make it easier to contact and submit documents. It was not easy to log in and send information.
PennyMac was clear, concise and helpful through the process. There were at times the automated systems fell behind but each time there was quick and productive intervention on the part of the staff. Everything was fast and streamlined, with a brief, well earned, pause during the holidays. And we were able to close everything up before years end without difficulty.
The team was great and knowledgeable, cooperative the whole time. Guided us clearly with respect to expectations. Ceista was always available, great service.
Horrible with communication. Took days or weeks to get call back regarding simply questions. Paperwork was not correct even the day of closing. Only Royal Cameron was a 9 out of 10. Everyone else fell very short.
The refinance process was effortlessly and efficient. I was able to complete the process within the expected time frame and was happy with my overall experience!
Angelica did a great job, she kept us informed and helped when we needed to ask a few questions.
With a couple of minor snags, this was an easy, relatively painless process
It was an easy process. Everything was explained well and all of my questions were answered. Amanda was wonderful to work with .
PENNYMAC has a 4.5 star rating with 2,115 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.