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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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Robert C.'s profile image
Robert C. 
on Birdeye

3 years ago

An excellent experience. Everything went very smoothly and Nicolas kept is informed of the process the entire time. 

Michael C.'s profile image
Michael C. 
on Birdeye

3 years ago

Make it easier to contact and submit documents. It was not easy to log in and send information. 

SAMUEL C.'s profile image
SAMUEL C. 
on Birdeye

3 years ago

PennyMac was clear, concise and helpful through the process. There were at times the automated systems fell behind but each time there was quick and productive intervention on the part of the staff. Everything was fast and streamlined, with a brief, well earned, pause during the holidays. And we were able to close everything up before years end without difficulty.  

JONATHAN S.'s profile image
JONATHAN S. 
on Birdeye

3 years ago

The team was great and knowledgeable, cooperative the whole time. Guided us clearly with respect to expectations. Ceista was always available, great service. 

MICHAEL C.'s profile image
MICHAEL C. 
on Birdeye

3 years ago

Horrible with communication. Took days or weeks to get call back regarding simply questions. Paperwork was not correct even the day of closing. Only Royal Cameron was a 9 out of 10. Everyone else fell very short. 

MARCUS W.'s profile image
MARCUS W. 
on Birdeye

3 years ago

The refinance process was effortlessly and efficient. I was able to complete the process within the expected time frame and was happy with my overall experience! 

JACK H.'s profile image
JACK H. 
on Birdeye

3 years ago

Angelica did a great job, she kept us informed and helped when we needed to ask a few questions. 

MICHAEL F.'s profile image
MICHAEL F. 
on Birdeye

3 years ago

With a couple of minor snags, this was an easy, relatively painless process 

Taylor F.'s profile image
Taylor F. 
on Birdeye

3 years ago

It was an easy process. Everything was explained well and all of my questions were answered. Amanda was wonderful to work with . 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.