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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better Communication. I called multiple times to verify why my loan has not funded. Each time I was told ai would get a call back with a status and I never did
I was kept up to date with all housing information. Overall, everything was explained to me clearly.
When my wife & I first started this process, we thought "Oh no, here we go again". Our previous interactions with past lenders was less than stellar. Daymian Scott has shattered those past experiences. DS called us every week and gave us an update even though there was nothing to update. He did have to request some documents again, when I missed them in my mailbox. Daymian was a pleasure to work with; we actually had good conversations about life in general during these phone calls. Given the opportunity, I would repeat... read more
Review the file for this refi. This was a dismal experience, so much so that I am looking for a new company to refi my other mortgage. There was no follow up, incorrect documents were requested (my husbands income, which wasn’t on the app and my rental income was high also wasn’t included in the app), and the loan documents were wrong on many occasions, I never heard from Brandon Glenn after the initial app and Shay- I never spoke to her once. The closing was scheduled 3 times in total, the first 2 resulted in no call and no... read more
Documents needing to be submitted multiple times. Wire transfer options not explained or even introduced caused us to pay additional interest on a loan payoff that Pennymac insisted be paid through them at closing.
I would like to Thank Pennymac for their expertise in handling our refinancing, They we’re nothing short of AWESOME!!! Much Mahalo’s Pennymac
a lot of time several week with no info or update provided to my team leader Charles, so he couldn't answered my question. other Charles very helpful with application,
Everyone was professional and items were on time.
She was very polite, efficient and punctual!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,115 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.