This profile has been claimed by the business owner or representative.
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The hard work Penny Mac put in to ensure my approval, documentation needed and closing went very smoothly.
Not asking for the same documents over and over. Reading what we sent instead of asking for things we already sent. Answers questions more accurately and getting the closing documents right without us having to ask for corrections.
Had the team been in better communication. This is not specifically on Damian, I had to constantly call and send the same documents repeatedly. This caused my refinance to be temporarily declined. This isn’t my first refinance through PennyMac so I hope this was the exception.
took all the issues off the table. Charles was great
Easy process. Great communication. Everything went as scheduled.
Lori was great to work with and the best closing officer I have had with PennyMac
I have refinanced several times and my experience with PennyMac was by far the most pleasant and professional. The whole process start to finish was flawless and nearly effortless on my part as the loan officer and processor were so very qualified and skilled. Thank you!
Jazmin was great
Jazmin and Ivan were very helpful in the whole process, some of the hiccups they had no control over. Hopefully they were documented for the rest of the team. Thank you.
PENNYMAC has a 4.5 star rating with 2,128 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.