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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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RAMON P.'s profile image
RAMON P. 
on Birdeye

3 years ago

Whole process was done expediently and accurately, we are very pleased with the service... 

Diana P.'s profile image
Diana P. 
on Birdeye

3 years ago

A. Rowe was pleasant and saved the day for PennyMac. The following occurred, all beyond Rowe's control: 1. Initially turned down, despite Penny Mac having my exiting loan and this being a refinance, presumably due to self-employment; 2. Phone call (third party hired by Penny Mac) called to verify my employment and asked to speak to a man to verify my employment at my own firm; 3. Loan closer inexplicably did not show on Sat., 12/5, as scheduled. Had to reschedule on 12/11.  

Heriberto Marrero De La T.'s profile image
Heriberto Marrero De La T. 
on Birdeye

3 years ago

Great experience throughout the entire process questions were always answered promptly couldn’t have asked for better service 

Michael W.'s profile image
Michael W. 
on Birdeye

3 years ago

Excellent service. 

DOUGLAS G.'s profile image
DOUGLAS G. 
on Birdeye

3 years ago

The whole process from start to finish was wonderful and each step of communication was great to help move the process along very quickly. 

Dakia K.'s profile image
Dakia K. 
on Birdeye

3 years ago

Your team is so awesome. I literally didn’t have one ounce of stress. The communication was so smooth and painless. Your team made sure to keep me updated every chance they got! I am so happy to have secured a new loan with PennyMac. Thank you for your hard efforts! 

Christopher R.'s profile image
Christopher R. 
on Birdeye

3 years ago

My PMac team stayed in constant contact with me throughout the entire process. 

Dawn T.'s profile image
Dawn T. 
on Birdeye

3 years ago

Confusion at Closing for Husband on Mortgage Told No, Confusion Florida, Requirement - Yes Otherwise Everything was Good  

LEONEL A.'s profile image
LEONEL A. 
on Birdeye

3 years ago

The PennyMac staff professionalism and knowledge are commendable. The process was clear and well explained. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.