PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
Select a rating
James N.'s profile image
James N. 
on Birdeye

3 years ago

Good to work with always. Thank you 

Luis F.'s profile image
Luis F. 
on Birdeye

3 years ago

Nick was great from the beginning. No stone was left unturned with Mr. Mayer. The entire process was smooth and done in a timely manner. Thanks Nick! 

PETER J.'s profile image
PETER J. 
on Birdeye

3 years ago

Our experience with PennyMac was great! All of the PennyMac staff we worked with were courteous and professional and I could not have expected any less. This was our second time refinancing with PennyMac. The whole process was smooth and quick. It was a pleasure doing business with PennyMac. 

JUNE B.'s profile image
JUNE B. 
on Birdeye

3 years ago

After signing the documents I have emailed the loan officer twice to get copies of the signed documents. Absolutely zero communication back which is very disappointing. I want copies of the documents that I signed sent to me in the mail. 

NORA M.'s profile image
NORA M. 
on Birdeye

3 years ago

Went according to plan 

James K.'s profile image
James K. 
on Birdeye

3 years ago

We were able to close 3 days early which made it possible to move in before Thanksgiving. Sharyl did everything possible to help us get closed and funded. Thank you for everything you did. Well done 

Marcy D.'s profile image
Marcy D. 
on Birdeye

3 years ago

It was a smooth process and it went very quickly 

Jonathan P.'s profile image
Jonathan P. 
on Birdeye

3 years ago

We had a quick, easy experience with PennyMac and our processor, Sheryl, was very knowledgeable and helpful. 

JANET G.'s profile image
JANET G. 
on Birdeye

3 years ago

What made it great was that most of my work was done on-line. What wasn't great was the lack of communication. I went weeks without knowing what was happening; where my Loan was in the Process. I emailed "mymacteam" a couple times without getting an answer. I attributed it to lack of employees due to Covid-19.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.