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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Your rep did not wear a MASK
Very good communication. Prompt and accurate. I would recommend Gina without hesitation.
My experience with PennyMac was hands down the most efficient and pleasant experience I have encountered in securing a residential mortgage. PennyMac was unsurpassed in accurate communication and attention to detail. It is without reservation that I would give PennyMac my highest recommendation.
They made my home purchase smooth and easy. This the third home they have financed for me.
The entire (refinance) process was mostly seamless, start to finish, and a much smoother process than the original mortgage. I would definitely recommend PennyMac for refinancing, I felt my time wasn't wasted and all of my communications with the team were valuable.
Hire people to answer your phones. If you offer a service such as mortgage assumption, HAVE AN ACTUAL TRANSFER NUMBER! After 5+ hours of being on the phone and a complaint to a federal bureau, i was able to START the process of removing someone from a loan. Only one person was honest with me and told me antransfer was pointless as there was no such thing as a transfer to an assumptions dep or anything remotely similar.
PennyMac was very easy to work with and spelled out all the details of my loan clearly and accurately. Both the loan servicer and originator were helpful and easy to work with. There were no hidden costs, fees, or expenses slipped in. The rate was extremely competitive. I would use them again.
Athena was great to work with.
The overall experience starting was great. There were a few minor hiccups with regard to funds to close. Communications and follow up over about 5-7 days were somehow not getting through to us and left us a bit frustrated nearing the holiday. In the end everything worked out as Affan originally explained to us.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,130 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.