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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Gina Merritt is the reason for my great experience throughout the refinancing process. It took longer than expected and Gina communicated with me every step of the way. She was always patient,, answered my questions, and willing to find an answer for the ones she couldn’t readily respond to. Gina worked what seemed to be around the clock, sometimes I would hear from her early in the morning, sometimes late at night (there is a time difference, and my schedule to be considered).
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Good to work with always. Thank you
All went smoothly, except my property tax payment. The Title Company didn't pick it up at 1st. Brandon kept on top of it with the title company and finally got everything nailed down. Greart job on Brandon's part.
Nick was great from the beginning. No stone was left unturned with Mr. Mayer. The entire process was smooth and done in a timely manner. Thanks Nick!
Our experience with PennyMac was great! All of the PennyMac staff we worked with were courteous and professional and I could not have expected any less. This was our second time refinancing with PennyMac. The whole process was smooth and quick. It was a pleasure doing business with PennyMac.
After signing the documents I have emailed the loan officer twice to get copies of the signed documents. Absolutely zero communication back which is very disappointing. I want copies of the documents that I signed sent to me in the mail.
It was a smooth process and it went very quickly
Communication was slow and sent through email, web portal and phone calls. Would have preferred one method of communication, rather than a mix of all. Closing was slow and we made several inquiries on why our credit was pulled more than 5 times and still no answer nor resolution.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,130 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.