PENNYMAC

Patrick M. 

on Birdeye

5 years ago

They are very friendly and helpful 

Orival G. 

on Birdeye

5 years ago

I had no problems with Nicholas. He was always available to answer questions and didn't pressure us like other companies reps did. It was a pleasure working with him. 

Bryan L. 

on Birdeye

5 years ago

The people that I had to deal with really made it easy always respond if I had questions. 

Alisha S. 

on Birdeye

5 years ago

communication wasnt the best especially from being out of state. Closing was suppose to be early and wasnt. Two many people involved. And then day of actual closing Justing wasnt even in the office, and didnt communicate that so I was caught off guard with closing questions etc. I had a random woman call me that day. 

Jordan A. 

on Birdeye

5 years ago

The process was easy and had good people to work with. 

ANDREW B. 

on Birdeye

5 years ago

Great experience overall hod. Less penny Mac the whole process was accurate, smooth and fast!!! 

Russell S. 

on Birdeye

5 years ago

Everything went smoothly. There were no surprises along the way. I’m very happy with the whole process and would recommend PennyMac to my friends. 

Matthew A. 

on Birdeye

5 years ago

For such a simple refi I don't feel that this process should have taken as long as it did. Also, several documents were sent that were redundant and on several occasions. 

SHAWN F. 

on Birdeye

5 years ago

The agent dropped the ball the first time and our re-finance fell through and was closed from no fault of ours. We re-applied with the same info, and finally closed. Zero contact throughout the process from our assigned agent, which was the same agent that messed up the first attempt. Our closing date came and went with no responses to my emails. Closing was delayed. During closing, the paperwork was completely wrong. Closing again rescheduled, closing costs increased by thousands.