PENNYMAC

NORA M. 

on Birdeye

5 years ago

Went according to plan 

James K. 

on Birdeye

5 years ago

We were able to close 3 days early which made it possible to move in before Thanksgiving. Sharyl did everything possible to help us get closed and funded. Thank you for everything you did. Well done 

ROSALIND G. 

on Birdeye

5 years ago

My refinance experience went smoothly and was completed quicker than I expected. 

Marcy D. 

on Birdeye

5 years ago

It was a smooth process and it went very quickly 

Jennifer C. 

on Birdeye

5 years ago

Communication was slow and sent through email, web portal and phone calls. Would have preferred one method of communication, rather than a mix of all. Closing was slow and we made several inquiries on why our credit was pulled more than 5 times and still no answer nor resolution. 

RAYMOND P. 

on Birdeye

5 years ago

First time I had my current lender suggest a refi instead of me having to shop around and the process went vey smoothly 

Ryan S. 

on Birdeye

5 years ago

Sharyl can continue to work on her communication skills to improve for future clients. Sharyl often came across as hurrying me off the phone without explaining the process, what was needed, using common language instead of loan jargon or at least explaining the jargon she is using for someone new to the home loan process, and attempting to seem friendlier. 

Paul B. 

on Birdeye

5 years ago

Brandon and Chris Bozel made it great! 

Jack M. 

on Birdeye

5 years ago

It was the easiest refinance because of all the helpful people I encountered. They were all knowledgeable, professional and personal. They genuinely cared about me and my wife as people and not just another sale.