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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The info I got from the originator compared to what I got from the processor was very different. It set expectations that were not reasonable and until the possessor got in touch with me weeks after, I was unsure if the refi was still even a possibility.
I have gone with PennyMac several times and it has always been a simple and easy process. Everyone is professional and great to work with. I hope to always work with PennyMac and I encourage others to do the same!
Great experience overall hod. Less penny Mac the whole process was accurate, smooth and fast!!!
Lower closing Costs and the portal is a little on the not helpful side.
constant communication with where my refi stood, precise and quick responses, worked with my time frame - overall very pleasant and professional
Everything went smoothly. There were no surprises along the way. I’m very happy with the whole process and would recommend PennyMac to my friends.
No comments
Justen was extremely responsive and did an outstanding job ensuring we closed on time.
Overall, I had a great experience. The customer service and communication was phenomenal, from my loan officer to my primary point of contact from the m.a.c. team who helped me through my loan's closing. It was a simple and smooth process.
PENNYMAC has a 4.5 star rating with 2,115 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.