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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,115 reviews
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LAUREN A.'s profile image
LAUREN A. 
on Birdeye

3 years ago

The info I got from the originator compared to what I got from the processor was very different. It set expectations that were not reasonable and until the possessor got in touch with me weeks after, I was unsure if the refi was still even a possibility. 

ANDREW M.'s profile image
ANDREW M. 
on Birdeye

3 years ago

I have gone with PennyMac several times and it has always been a simple and easy process. Everyone is professional and great to work with. I hope to always work with PennyMac and I encourage others to do the same! 

ANDREW B.'s profile image
ANDREW B. 
on Birdeye

3 years ago

Great experience overall hod. Less penny Mac the whole process was accurate, smooth and fast!!! 

Harold Rediske I.'s profile image
Harold Rediske I. 
on Birdeye

3 years ago

Lower closing Costs and the portal is a little on the not helpful side. 

MICHELLE C.'s profile image
MICHELLE C. 
on Birdeye

3 years ago

constant communication with where my refi stood, precise and quick responses, worked with my time frame - overall very pleasant and professional 

Russell S.'s profile image
Russell S. 
on Birdeye

3 years ago

Everything went smoothly. There were no surprises along the way. I’m very happy with the whole process and would recommend PennyMac to my friends. 

Steven L.'s profile image
Steven L. 
on Birdeye

3 years ago

No comments 

Anne M.'s profile image
Anne M. 
on Birdeye

3 years ago

Justen was extremely responsive and did an outstanding job ensuring we closed on time. 

ELAINE L.'s profile image
ELAINE L. 
on Birdeye

3 years ago

Overall, I had a great experience. The customer service and communication was phenomenal, from my loan officer to my primary point of contact from the m.a.c. team who helped me through my loan's closing. It was a simple and smooth process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,115 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.