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PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,128 reviews
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NGOC T.'s profile image
NGOC T. 
5 years ago

Great customer service, friendly and knowledgeable. Thank you so much for completing my loans. You’re rock!!! 

Russell S.'s profile image
Russell S. 
5 years ago

Everything went smoothly. There were no surprises along the way. I’m very happy with the whole process and would recommend PennyMac to my friends. 

KIMBERLY B.'s profile image
KIMBERLY B. 
5 years ago

My Real Estate Agent could not believe how quickly things were processed and ready by PennyMac and she said she will definitely keep this lender in mind for future clients. I have been a PennyMac customer in the past and love the ease of the website for making payments and looking for any information in reference to the load. My PennyMac Team did an exemplary job and was right on top of things, I never had to contact them, they were in constant contact with me. 

Matthew C.'s profile image
Matthew C. 
5 years ago

Great 

Steven L.'s profile image
Steven L. 
5 years ago

No comments 

Helen C.'s profile image
Helen C. 
5 years ago

Amanda and Darius were fantastic. They were friendly, professional and took great care of my concerns and questions thru the process. 

Anne M.'s profile image
Anne M. 
5 years ago

Justen was extremely responsive and did an outstanding job ensuring we closed on time. 

MICHAEL R.'s profile image
MICHAEL R. 
5 years ago

Ciesta was AWESOME!!! took longer than i expected but with the amount of refi in process now i understand and wasnt bothered a bit! 

ELAINE L.'s profile image
ELAINE L. 
5 years ago

Overall, I had a great experience. The customer service and communication was phenomenal, from my loan officer to my primary point of contact from the m.a.c. team who helped me through my loan's closing. It was a simple and smooth process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,128 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.