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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,116 reviews
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Russell B.'s profile image
Russell B. 
on Birdeye

2 years ago

The process was simple and the folls at PennyMac were helpful, knowledgeable and courteous. 

Ryan R.'s profile image
Ryan R. 
on Birdeye

2 years ago

I had a great experience with Lakeisha. She was very nice and professional. The whole claims process did not take long and was easy to handle on my end 

Chad G.'s profile image
Chad G. 
on Birdeye

2 years ago

Amanda was very knowledgeable and always very friendly and professional throughout the process. Her customer service skills were off the charts. PennyMac should highly value her abilities. 

OSSEL H.'s profile image
OSSEL H. 
on Birdeye

2 years ago

The process was stress free. After providing the needed documentation I didn’t have any issues. All of the questions were answered and my point of contact was prompt in answering questions I had. I have had PennyMac for a few years and I’m pleased to work with the Mac team. Thanks for the professionalism and commitment to excellence service. 

David Y.'s profile image
David Y. 
on Birdeye

2 years ago

Everyone I talked to could answer my questions. Looking back I’m amazed at how pleased I am with Pennymac. Thanks for being so nice! 

Justin A.'s profile image
Justin A. 
on Birdeye

2 years ago

Completed in expected time frame. 

Richard C.'s profile image
Richard C. 
on Birdeye

2 years ago

The process of refinancing my home loan was simple with the team that was assisting me. If I had a question it was answered promptly and in detail. Would highly recommend using PennyMac. 

Jamie S.'s profile image
Jamie S. 
on Birdeye

2 years ago

Very good. Thank you. 

Amy E.'s profile image
Amy E. 
on Birdeye

2 years ago

Everyone made the process easy! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,116 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.