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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,126 reviews
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Terrence M.'s profile image
Terrence M. 
3 years ago

nothing it is ok 

Marco F.'s profile image
Marco F. 
3 years ago

I still have not received the cash out amount I borrowed. The transaction should not have closed before I received the full amount I borrowed. I am expected to pay $304,000 and I never received the $97K cash while the $197K was paid for the former Pennymac loan. If I don't receive the cash out I will not pay the $304k loan. 

Cathy P.'s profile image
Cathy P. 
3 years ago

I have loved pennymac since we got you about 6 years ago and this refinance was done very well thank all of the people involved with the loan process we appreciate it very much 

Tracy M.'s profile image
Tracy M. 
3 years ago

James was a great help 

Eusebio T.'s profile image
Eusebio T. 
3 years ago

Confirm details more closely with customer . 

Pascal H.'s profile image
Pascal H. 
3 years ago

We received two calls from Shay, at which point we had already made all our Arrangements online, so those calls were kind of unnecessary. 

Rachael E.'s profile image
Rachael E. 
3 years ago

She’s was going through a lot of family trauma and I’mfrustrated with whoever her supervisor was that didn’t step in to alleviate her stress and work load 

Mitchell M.'s profile image
Mitchell M. 
3 years ago

Outstanding service. 

Carmen R.'s profile image
Carmen R. 
3 years ago

Every body was great every body put to much attention when i call the company they take care me perfect 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,126 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.