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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everyone was very nice and it was a relatively painless process which we love
Excellent product knowledge and professional service!
wish i couse thank to you and team.
In defense of Sara, Michael Araiza was not communicating with her as accurately as he should have. I would email them both and not get a return call, email or response for days. My cash to close changed at least 4 times. They changes were NEVER disclosed to me until I saw the change on the doc myself and had to ask what the heck happened and each time the amount got higher and higher. What a scam. This is unacceptable for an institution the size of Pennymac. But Michael Araiza always explained his way out of it. He was super... read more
Shay, worked hard and was effective and efficient.
Excellent customer service experience from beginning to end with lots of patience and realistic expectations from intial application to closing. I highly recommend Pennymac services
I loved how PennyMac really cares about their customers and reached out to me about refinancing and were able to get me from a FHA to conventional loan and the overall process was very smooth and efficient
Shay was very helpful.
Your loan application portal is confusing and often inaccurate. Nicholas did a great job, but your portal made it very difficult for all parties.
PENNYMAC has a 4.5 star rating with 2,116 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.