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PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Justin A.'s profile image
Justin A. 
3 years ago

Completed in expected time frame. 

Jamie S.'s profile image
Jamie S. 
3 years ago

Very good. Thank you. 

Jeremy P.'s profile image
Jeremy P. 
3 years ago

Thanks for the help 

Richard N.'s profile image
Richard N. 
3 years ago

Very informative and she clearly had lots of experience 

Amy E.'s profile image
Amy E. 
3 years ago

Everyone made the process easy! 

Carol M.'s profile image
Carol M. 
3 years ago

Too many phone calls and emails from different people. Homestead Tax Exemption was not included in final process so there seemed to be a breakdown on PennyMac’s end. 

Bernard H.'s profile image
Bernard H. 
3 years ago

Jesika Witzens was very communicative throughout the process, and always answered our questions promptly - very strong customer service! 

Stephen O.'s profile image
Stephen O. 
3 years ago

Everyone was helpful starting with John and finishing with Sara. Those in between did great as well (sorry, I don't remember their names). Steve 

Kevin T.'s profile image
Kevin T. 
3 years ago

The Appraisal results took too long. And then the request for repairs was a nightmare. I received the appraisal late, and then the very next day you were requesting and asking me if the repairs were completed? Like how was I supposed to know what the repairs even were without the appraisal. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.