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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Justin A.'s profile image
Justin A. 
3 years ago

Completed in expected time frame. 

Jamie S.'s profile image
Jamie S. 
3 years ago

Very good. Thank you. 

Jeremy P.'s profile image
Jeremy P. 
3 years ago

Thanks for the help 

Richard N.'s profile image
Richard N. 
3 years ago

Very informative and she clearly had lots of experience 

Amy E.'s profile image
Amy E. 
3 years ago

Everyone made the process easy! 

Carol M.'s profile image
Carol M. 
3 years ago

Too many phone calls and emails from different people. Homestead Tax Exemption was not included in final process so there seemed to be a breakdown on PennyMac’s end. 

Bernard H.'s profile image
Bernard H. 
3 years ago

Jesika Witzens was very communicative throughout the process, and always answered our questions promptly - very strong customer service! 

Stephen O.'s profile image
Stephen O. 
3 years ago

Everyone was helpful starting with John and finishing with Sara. Those in between did great as well (sorry, I don't remember their names). Steve 

Kevin T.'s profile image
Kevin T. 
3 years ago

The Appraisal results took too long. And then the request for repairs was a nightmare. I received the appraisal late, and then the very next day you were requesting and asking me if the repairs were completed? Like how was I supposed to know what the repairs even were without the appraisal. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.