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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thanks for the help
Very informative and she clearly had lots of experience
Too many phone calls and emails from different people. Homestead Tax Exemption was not included in final process so there seemed to be a breakdown on PennyMac’s end.
Jesika Witzens was very communicative throughout the process, and always answered our questions promptly - very strong customer service!
Everyone was helpful starting with John and finishing with Sara. Those in between did great as well (sorry, I don't remember their names). Steve
nothing it is ok
The Appraisal results took too long. And then the request for repairs was a nightmare. I received the appraisal late, and then the very next day you were requesting and asking me if the repairs were completed? Like how was I supposed to know what the repairs even were without the appraisal.
I still have not received the cash out amount I borrowed. The transaction should not have closed before I received the full amount I borrowed. I am expected to pay $304,000 and I never received the $97K cash while the $197K was paid for the former Pennymac loan. If I don't receive the cash out I will not pay the $304k loan.
We received two calls from Shay, at which point we had already made all our Arrangements online, so those calls were kind of unnecessary.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,116 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.