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3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Cudos to both Sara.. Communication skills excellent
Portia was awesome!! She explained everything to us accurately and followed up with us throughout the process to make it flawless. All our questions and concerns were always answered. Thank you again!!
I loved how PennyMac really cares about their customers and reached out to me about refinancing and were able to get me from a FHA to conventional loan and the overall process was very smooth and efficient
Shay was very helpful.
The human relationships and timeline outlined made the experience great. The Home portal for uploading documents need to be adjusted. I followed the uploading process for documents and would still get request reminders to upload the documents. This became confusing and time consuming. However, once the team realized I was having the above issues, they had me email the documents directly.
Your loan application portal is confusing and often inaccurate. Nicholas did a great job, but your portal made it very difficult for all parties.
You all have been with me from Calf to here in Ohio.It has been great working with you. Thank You for all your help.
Loan closed within the right time frame which was great for me
Had few questions because the procedure was clearly explained.
PENNYMAC has a 4.5 star rating with 2,125 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.