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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,125 reviews
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Roland H.'s profile image
Roland H. 
3 years ago

Cudos to both Sara.. Communication skills excellent 

Elizabeth T.'s profile image
Elizabeth T. 
3 years ago

Portia was awesome!! She explained everything to us accurately and followed up with us throughout the process to make it flawless. All our questions and concerns were always answered. Thank you again!! 

Paul C.'s profile image
Paul C. 
3 years ago

I loved how PennyMac really cares about their customers and reached out to me about refinancing and were able to get me from a FHA to conventional loan and the overall process was very smooth and efficient 

Christopher S.'s profile image
Christopher S. 
3 years ago

Shay was very helpful. 

PAMELIA B.'s profile image
PAMELIA B. 
3 years ago

The human relationships and timeline outlined made the experience great. The Home portal for uploading documents need to be adjusted. I followed the uploading process for documents and would still get request reminders to upload the documents. This became confusing and time consuming. However, once the team realized I was having the above issues, they had me email the documents directly. 

Christopher S.'s profile image
Christopher S. 
3 years ago

Your loan application portal is confusing and often inaccurate. Nicholas did a great job, but your portal made it very difficult for all parties. 

JON S.'s profile image
JON S. 
3 years ago

You all have been with me from Calf to here in Ohio.It has been great working with you. Thank You for all your help. 

Rondre R.'s profile image
Rondre R. 
3 years ago

Loan closed within the right time frame which was great for me 

Charlotte W.'s profile image
Charlotte W. 
3 years ago

Had few questions because the procedure was clearly explained. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,125 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.