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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Cudos to both Sara.. Communication skills excellent
Portia was awesome!! She explained everything to us accurately and followed up with us throughout the process to make it flawless. All our questions and concerns were always answered. Thank you again!!
The human relationships and timeline outlined made the experience great. The Home portal for uploading documents need to be adjusted. I followed the uploading process for documents and would still get request reminders to upload the documents. This became confusing and time consuming. However, once the team realized I was having the above issues, they had me email the documents directly.
You all have been with me from Calf to here in Ohio.It has been great working with you. Thank You for all your help.
The service is efficient and professional.
Loan closed within the right time frame which was great for me
The team seemed like they had a lot of cases opened and a bit overwhelmed at times. Everyone was very kind and eager to help. However, I would upload documents to the portal and then would be asked for the same document a couple of days later because a team member couldn’t see the document. The night before closing our closing disclosure showed we were getting a refund of $700+, so imagine our surprise when we learned two hours before closing that we would need to pay almost $2,000. Since we needed to obtain a cashiers check... read more
Had few questions because the procedure was clearly explained.
This company cares about you
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,116 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.