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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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Everyone was great
The refinance process was very easy. It was handled in the time frame that was set. I would definitely recommend PennyMac.
Seemed disorganized. Poor communication of needed documentation and inspections (specifically, water quality testing requirements). Clearer understanding of requirements would have made the process better and more efficient. Also, there were too many hoops to jump through to prove my income. Overall, I'm glad that I won't be purchasing another house for a long time. Process was exhausting.
For the love of God, the previous questions should be enough. He was professional and prompt. I have no complaints.
There was a lack of communication from the processor. The terms that were disclosed were not what were approved and I wasn’t given an adequate explanation as to why. After getting a manager involved the terms were changed back to what was disclosed. The process took months without a good explanation.
Overall it was great. People tried to help when they could. Thank you
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,116 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.