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PENNYMAC

4.5

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Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,128 reviews
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Raymond D.'s profile image
Raymond D. 
4 years ago

Pennymac was great! Old Republic, the title agency, had some blips but that would be for a different review. 

Ory B.'s profile image
Ory B. 
4 years ago

Sharyl had a great attitude and helped me through the process 

ROMONA V.'s profile image
ROMONA V. 
4 years ago

I communicated by far with other Mac Team members more so than with Mr. Mayer. So, the information was not always consistent or as clearly communicated, but overall the end result was achieved. I did not close within 60 days of my lock in interest rate, which had to be extended. I guess with the number of holidays this had some mi or impact. The loan officer, Jermaine Stevenson, was outstanding! Also, I will likely refer my daughter when she is ready to purchase her first home. 

Rhodri H.'s profile image
Rhodri H. 
4 years ago

Lori was immensely helpful through the process, as was Parik! Please let both Lori and Parik know they made this buying experience as easy as it could be! 

Lita C.'s profile image
Lita C. 
4 years ago

My experiences are really great. 

Robert Seybold J.'s profile image
Robert Seybold J. 
4 years ago

Sharyl and her team were great. They were very helpful and knowledgeable. The only issue I ever had was that PennyMac kept calling us and asking us to do a loan with them and we were already halfway through the process. 

Glenda M.'s profile image
Glenda M. 
4 years ago

We have had our Mortgages with Penny Mac for years already and decided to do a cash out re-fi. I was surprised that we were treating as brand new buyers with no seeming relationship with PennyMac. We still get offers from Penny Mac to re-fi. As if we haven't worked with you already. I am a Real Estate Agent, so knew what to expect, the amount of documentation again was surprising as we were already a customer. The closing costs were much higher than we expected. I think we had to buy down our interest rate, but that was ... read more

Eric D.'s profile image
Eric D. 
4 years ago

Jes did a great Job! 

Melissa D.'s profile image
Melissa D. 
4 years ago

Quick and easy process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,128 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.