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PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,128 reviews
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Cris N.'s profile image
Cris N. 
4 years ago

Very professional. Everything went smooth slight delay with the appraisal but other than that everything went smoothly. Overall a great experience. 

Torrell S.'s profile image
Torrell S. 
4 years ago

Amanda with PennyMac was one of the most professional, sincerely caring individuals that I've dealt with concerning business. If I called her she stayed with me through the entire process of my concerns. She would follow up with me when necessary. If the individual I was normally conducting business with wasn't available, she could pick up the ball and run with it. No misquotes, no wrong information, and nothing contrary to my working s with other PennyMac personnel. The experience was great, she put in the work. 

MARIA V.'s profile image
MARIA V. 
4 years ago

The entire process was very smooth. The entire PennyMac team including Jazmin were very professional and knowledgeable. 

Brittany H.'s profile image
Brittany H. 
4 years ago

n/a n/a n/a n/a n/a 

Tyler A.'s profile image
Tyler A. 
4 years ago

Shay Luckett was extremely helpful, polite and personable which you don’t always get these days, so thank you again Shay. Tyler Ancke. 

Patrick S.'s profile image
Patrick S. 
4 years ago

Fantastic job 

Marsonne Carino Q.'s profile image
Marsonne Carino Q. 
4 years ago

It's a great experience. All queries were answered. All documents were made and sent all thru online. 

Samuel F.'s profile image
Samuel F. 
4 years ago

unclear who to talk to Norice or Earl Nagaran. Earl told me I could contact him directly and that was a hassle as I felt like I was bothering him. After speaking with Earl initially I did not realize I would be paying a 825 dollar appraisal fee which i know most of goes to Penny Mac, I feel my interest rate could have been lower and I would get the same emails from three different people. Made me feel like a number and I actually had a better experience with my last refi with and independant . last time I tried to refi with ... read more

Pablo Avila J.'s profile image
Pablo Avila J. 
4 years ago

Sara was always in contact to guide me every step of the way and very pleasant to talk to. She is awesome!!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,128 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.