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PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,130 reviews
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Joel H.'s profile image
Joel H. 
4 years ago

Amanda did an excellent job getting me through the refinance process. Everything went smoothly and she was quick to answer any questions I had. When she want available, other loan agents happily assisted me with the information I needed. From start to finish, all the members of the team were friendly and professional. 

Jody A.'s profile image
Jody A. 
4 years ago

10 characters 

Joseph S.'s profile image
Joseph S. 
4 years ago

Quick and efficient 

Michael T.'s profile image
Michael T. 
4 years ago

10 star rating 

nancy n.'s profile image
nancy n. 
4 years ago

Shay was awesome! I was very pleased with how she handled the entire process! 

Roberto O.'s profile image
Roberto O. 
4 years ago

It wasn’t eSy reaching out to Andrea, she only communicated by email without any explanation s when I had questions and called her it was very difficult, I had to wait a day or two. Some documents I needed to scan twice just because she wouldn’t go through all documents I had uploaded. It was easier for me to upload them all together in one PDF file and she didn’t like that. I had to rescanned things for her to mark as received. Very unpleasant process. We closed on time because I kept pushing :( 

Patrick S.'s profile image
Patrick S. 
4 years ago

Fantastic job 

Marsonne Carino Q.'s profile image
Marsonne Carino Q. 
4 years ago

It's a great experience. All queries were answered. All documents were made and sent all thru online. 

Laura R.'s profile image
Laura R. 
4 years ago

The entire PennyMac team was pleasant to deal with, the rate at which they returned emails and or phone calls was horrendous. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,130 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.