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PENNYMAC

4.5

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Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,130 reviews
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MARIA V.'s profile image
MARIA V. 
4 years ago

The entire process was very smooth. The entire PennyMac team including Jazmin were very professional and knowledgeable. 

Joseph S.'s profile image
Joseph S. 
4 years ago

Quick and efficient 

Brittany H.'s profile image
Brittany H. 
4 years ago

n/a n/a n/a n/a n/a 

Patrick S.'s profile image
Patrick S. 
4 years ago

Fantastic job 

Samuel F.'s profile image
Samuel F. 
4 years ago

unclear who to talk to Norice or Earl Nagaran. Earl told me I could contact him directly and that was a hassle as I felt like I was bothering him. After speaking with Earl initially I did not realize I would be paying a 825 dollar appraisal fee which i know most of goes to Penny Mac, I feel my interest rate could have been lower and I would get the same emails from three different people. Made me feel like a number and I actually had a better experience with my last refi with and independant . last time I tried to refi with ... read more

Pablo Avila J.'s profile image
Pablo Avila J. 
4 years ago

Sara was always in contact to guide me every step of the way and very pleasant to talk to. She is awesome!!!! 

Amy S.'s profile image
Amy S. 
4 years ago

My refinance process was pretty quick. I received approval for my new loan in a reasonable amount of time, and the process was very smooth. I applied for the loan and closed within six weeks, which really helped me to meet my coming financial need for refinancing. The loan officer, the loan team, and the closer all did a great job, and I'm very happy with this experience. 

Mary Marrero O.'s profile image
Mary Marrero O. 
4 years ago

Jasmine Flowers and her BOSS, Corey knew that the PennyMac sent to the title company to refinance our home loan was INSUFFICIENT and never contacted us to notify us of the situation. Her and har boss's actions put at risk loan refinance process!! 

Arnaldo Corretjer M.'s profile image
Arnaldo Corretjer M. 
4 years ago

Sara treated me like she knew me form years ago everything she explained came out to be like she told me so I would recommend her in a heartbeat. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,130 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.