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PENNYMAC

4.5

About this business

Location details

3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.52,130 reviews
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Ester F.'s profile image
Ester F. 
4 years ago

From the very beginning of the process, Loan Officer was very professional and patient. He answered every questions of both my husband and I. At the every end, we decided to change the terms of our loan. He stayed with us and respected our decision. Sara ended the loan process with a joyful and grateful attitude. 

Caleb B.'s profile image
Caleb B. 
4 years ago

Great experience end to end 

Ramon S.'s profile image
Ramon S. 
4 years ago

Thank you. 

Sylvia T.'s profile image
Sylvia T. 
4 years ago

Jesika Witzens and Abigail Rupin were amazing. They explained expectations and I felt as if I understood the process. Anytime they requested documentation, I had it to them within the hour. However, there were a few hiccups with the team that supports them. Documents were requested multiple times. It was not explained to me that the appraisal could not be ordered until we were 30 days before close. We had a 60-day escrow period on this deal. However, the amount to close was not communicated to me until two hours b... read more

Krystal T.'s profile image
Krystal T. 
4 years ago

The ease of the process. However, it got a little tricky due to my husband not being able to be present and needing a POA for financial. it all worked out 

Stacy P.'s profile image
Stacy P. 
4 years ago

It was a complicated process moving from TX to GA, but Sharyl made it easy. If it weren't for her, I don't think we would have closed. She is a great asset to the PennyMac team. 

Ronald G.'s profile image
Ronald G. 
4 years ago

The whole process was easy and quick. 

Ronald P.'s profile image
Ronald P. 
4 years ago

Great Customer 

Ulysses F.'s profile image
Ulysses F. 
4 years ago

The whole experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 2,130 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.