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PENNYMAC
- Mortgage Lenders
- Phoenix, AZ
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3201 E. Elwood Street, Ste. 100, Phoenix, AZ, 85034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sharyl had a great attitude and helped me through the process
Overall, we received prompt and accurate service wrt to obtaining a VA loan, which itself can be a daunting process. We're very happy with the end product. We couldn't have received a better rate and terms from anyone else.
Very helpful and very good to work with
Everything was done electronically and online. It was an easy process to upload documents and Sharyl was available to answer any questions I had at any time. We did not close on the original scheduled date, but it had nothing to do with PennyMac. It was due to the appraiser assigned to my loan.
Lori was immensely helpful through the process, as was Parik! Please let both Lori and Parik know they made this buying experience as easy as it could be!
My experiences are really great.
Sharyl and her team were great. They were very helpful and knowledgeable. The only issue I ever had was that PennyMac kept calling us and asking us to do a loan with them and we were already halfway through the process.
We have had our Mortgages with Penny Mac for years already and decided to do a cash out re-fi. I was surprised that we were treating as brand new buyers with no seeming relationship with PennyMac. We still get offers from Penny Mac to re-fi. As if we haven't worked with you already. I am a Real Estate Agent, so knew what to expect, the amount of documentation again was surprising as we were already a customer. The closing costs were much higher than we expected. I think we had to buy down our interest rate, but that was ... read more
Customer service and communication on the loan process
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 2,125 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.