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PENNYMAC

4.7

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

6101 condor Drive, Ste. 200, Moorpark, CA, 93021, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.7507 reviews
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BRETT J.'s profile image
BRETT J. 
5 years ago

The only problem I had was I found a lower interest rate then what I received and unfortunately PennyMac wasnt able to honor the rate I found. It was upsetting but I know the workload there going through is insane so hopefully in the future I'll be able to take advantage of the lower rate. My PennyMac team was absolutely amazing in these stressful times and I thank all of you for your hard work. 

GEORGE EIDMAN I.'s profile image
GEORGE EIDMAN I. 
5 years ago

Friendly and prompt staff. Willing to take the time to explain things and answer questions. 

SERENA H.'s profile image
SERENA H. 
5 years ago

I received all the information I needed in a timely matter. I really appreciate how the team worked together to get my loan closed. 

Scott S.'s profile image
Scott S. 
5 years ago

They did a good job! 

ROSE G.'s profile image
ROSE G. 
5 years ago

The people that I work with they were excellent , the communication and the information was great . Brian Mitchell was a great communicator with us and explain the paper work us we go thru it . 

ROBERT E.'s profile image
ROBERT E. 
5 years ago

Brian did a great job. There was some miscommunication with the loan officer but Brian did his best to keep the refi on track. 

JAMES D.'s profile image
JAMES D. 
5 years ago

My loan documents were wrong multiple times. I was the only one to catch the mistake. Brian Mitchell tried his best to accommodate me and working to make sure the documents were correct however I did have an extremely unpleasant encounter with an employee named George that I was sent to when I called in. He was not helpful, condescending and would not give me a chance to explain what I was concerned about. My concerned ended up being a huge error calculating taxes twice over instead of once. 

JAMIE E.'s profile image
JAMIE E. 
5 years ago

Nick was amazing, he communicated almost daily! He was able to answer all my questions and he made an effort when some parts of the process were difficult. 

THOMAS G.'s profile image
THOMAS G. 
5 years ago

Excellent communication. Expectations were set and met very nicely. Great work by everyone we dealt with. Thanks! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.7 star rating with 507 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.