PENNYMAC

THOMAS G. 

on Birdeye

6 years ago

Excellent communication. Expectations were set and met very nicely. Great work by everyone we dealt with. Thanks! 

Charles Allen J. 

on Birdeye

6 years ago

The entire process was well handled each step of the way. All agents were eager to help, responded promptly and were courteous and competent. Good Job!!! 

GERRY R. 

on Birdeye

6 years ago

It was wick and easy process. 

MISCHELL T. 

on Birdeye

6 years ago

I started the ReFi process on my own (because first time was a breeze) in November 2019 but didn't close until February 2020. I understand there were holiday's around the process but feel that it shouldn't have taken that much longer to process and then there were hiccups with the paperwork as well. Also, there were so many different people that I ended up speaking with and having to explain previous conversations to - that was a bit much. 

TIMOTHY C. 

on Birdeye

6 years ago

ease of closing the loan 

JOSE H. 

on Birdeye

6 years ago

PennyMac home loan representatives Amir Rizvi, and Luz Ortiz are knowledgeable, and very professional before, during, and after our home loan refinanced. We would definitely recommend PennyMac to all my family, and friends for home loan because of their excellent service. Thanks a lot! The Herrera's 

DARRIN F. 

on Birdeye

6 years ago

Outstanding customer service. 

Obadiah N. 

on Birdeye

6 years ago

I appreciate the bias for action that your team exhibited, a representative reached just minutes after I filled out the refinance form, and Skyler Young was very helpful throughout the entire process. His approach to my questions and concerns proved that he's subject matter expert. 

TESSA J. 

on Birdeye

6 years ago

From the beginning the communication and availability to get ahold of anyone on the team was excellent. I also really appreciated the initial consult with Skylar as he was super informative regarding the whole process.