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PENNYMAC

4.7

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

6101 condor Drive, Ste. 200, Moorpark, CA, 93021, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.7507 reviews
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Charles Allen J.'s profile image
Charles Allen J. 
5 years ago

The entire process was well handled each step of the way. All agents were eager to help, responded promptly and were courteous and competent. Good Job!!! 

GERRY R.'s profile image
GERRY R. 
5 years ago

It was wick and easy process. 

MISCHELL T.'s profile image
MISCHELL T. 
5 years ago

I started the ReFi process on my own (because first time was a breeze) in November 2019 but didn't close until February 2020. I understand there were holiday's around the process but feel that it shouldn't have taken that much longer to process and then there were hiccups with the paperwork as well. Also, there were so many different people that I ended up speaking with and having to explain previous conversations to - that was a bit much. 

TIMOTHY C.'s profile image
TIMOTHY C. 
5 years ago

ease of closing the loan 

JOSE H.'s profile image
JOSE H. 
5 years ago

PennyMac home loan representatives Amir Rizvi, and Luz Ortiz are knowledgeable, and very professional before, during, and after our home loan refinanced. We would definitely recommend PennyMac to all my family, and friends for home loan because of their excellent service. Thanks a lot! The Herrera's  

DARRIN F.'s profile image
DARRIN F. 
5 years ago

Outstanding customer service. 

Obadiah N.'s profile image
Obadiah N. 
5 years ago

I appreciate the bias for action that your team exhibited, a representative reached just minutes after I filled out the refinance form, and Skyler Young was very helpful throughout the entire process. His approach to my questions and concerns proved that he's subject matter expert. 

TESSA J.'s profile image
TESSA J. 
5 years ago

From the beginning the communication and availability to get ahold of anyone on the team was excellent. I also really appreciated the initial consult with Skylar as he was super informative regarding the whole process. 

DOUGLAS C.'s profile image
DOUGLAS C. 
5 years ago

Everything was communicated promptly and other good explanation. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.7 star rating with 507 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.