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PENNYMAC

4.6
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

6101 condor Drive, Ste. 200, Moorpark, CA, 93021, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.6521 reviews
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Kevin C.'s profile image
Kevin C. 
on Birdeye

4 years ago

My expectations were exceeded. 

Colin S.'s profile image
Colin S. 
on Birdeye

4 years ago

Great job! Thanks for taking the time to keep us informed. 

JENNIFER C.'s profile image
JENNIFER C. 
on Birdeye

4 years ago

My only concern was that closing costs were higher than expected especially during the current pandemic crisis 

Brenda J.'s profile image
Brenda J. 
on Birdeye

4 years ago

Brian Mitchell and Jeffries Johnson were both awesome. They made my re-finance so easy. In any business, customer service is the key. Well they exceeded the customer service expectations. With that, I say “thank you”. BRJackson  

Regina R.'s profile image
Regina R. 
on Birdeye

4 years ago

Excellent responses and accurate information provided. No surprises at closing! 

Thuba H.'s profile image
Thuba H. 
on Birdeye

4 years ago

A great experience with PennyMac! Definitely five stars to the loan officer Bailey Greene and the M.a.c team, Brian Mitchell who did a good job to close my loan as scheduled. I would come back to PennyMac for home loan services in the future. Thank you! 

Juanita A.'s profile image
Juanita A. 
on Birdeye

4 years ago

Thank you Pennymac for refinancing my home a second time. All the loan specialists I spoke with or dealt with were always looking out for my best interest. Thank you! 

TIMOTHY K.'s profile image
TIMOTHY K. 
on Birdeye

4 years ago

Numbers in final closing disclosure sent to us didn’t match closing disclosure signed with notary; numbers were inaccurate. After speaking w/ Hung Nguyen about error Hung & his manager stated despite PennyMac’s error it was going to cost us, the customers, nearly $700. UNACCEPTABLE! Before closing and the Fed’s interest rate cut I was told we couldn’t get a better rate. How is that? We could’ve closed sooner as nothing delayed the process, no request for additional docs, nothing. UPSETTING! 

Ronald S.'s profile image
Ronald S. 
on Birdeye

4 years ago

I 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 521 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.  

Need help? Contact us.

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