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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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PAUL S.'s profile image
PAUL S. 
4 years ago

Changes made from VA to conventional changed the closing time. Overall great experience. 

DAMIEN L.'s profile image
DAMIEN L. 
4 years ago

Easy-ish process and complete on time. The only thing I would add is be more specific when tests are needed. I had to make half a dozen phone calls to figure out what a “water test” meant but all in all a good and easy experience. 

Stuart F.'s profile image
Stuart F. 
4 years ago

The instructions were clear. The numbers were more or less accurate from the beginning so that as the date of closing changed. the numbers changed correspondingly. Your document requests were relvant and limited, which made it easier for me, Importantly, you were always there to answer questions. 

Anthony A.'s profile image
Anthony A. 
4 years ago

Jenny German and Brittney were very instrumental with insuring all my documents were correct and filed within a timely manner to understand how many people were refinancing while the interest rates are low and I'm very grateful for there hard work and dedication. When you refinance it wonderful to have these ladies on your team. Thank you. Happy New year. 

Avis B.'s profile image
Avis B. 
4 years ago

EXCELLENT!!!!!!!!!!!! 

Katherine T.'s profile image
Katherine T. 
4 years ago

Nick was great and all went well! 

Ava D.'s profile image
Ava D. 
4 years ago

I applied for the loan late October, early November. I received a email 11/26 that stated the loan was approved. I was told that this was a contingent approval. That was not explained earlier. However, the loan did not close until 12/30. I feel the process took longer than necessary. Max Mitchell was very helpful. 

Bryan B.'s profile image
Bryan B. 
4 years ago

Everyone I spoke during the refinance process with was very friendly and made it easy to get through 

Pamela P.'s profile image
Pamela P. 
4 years ago

Jenny demonstrates exactly what good customer service means. She was informative yet personable. She is very knowledgeable about the process and answered any questions quickly, accurately and understandably. She is a true asset to your company and it was a pleasure working with her. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.