This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy-ish process and complete on time. The only thing I would add is be more specific when tests are needed. I had to make half a dozen phone calls to figure out what a “water test” meant but all in all a good and easy experience.
Lots of confusion regarding the Flood Ins. Took a really long to procees because of asking for documents PennyMac had to pay that Flood Ins. We ended up having to when PennyMac already had the funds in escrow.
The instructions were clear. The numbers were more or less accurate from the beginning so that as the date of closing changed. the numbers changed correspondingly. Your document requests were relvant and limited, which made it easier for me, Importantly, you were always there to answer questions.
Jenny German and Brittney were very instrumental with insuring all my documents were correct and filed within a timely manner to understand how many people were refinancing while the interest rates are low and I'm very grateful for there hard work and dedication. When you refinance it wonderful to have these ladies on your team. Thank you. Happy New year.
EXCELLENT!!!!!!!!!!!!
Nick was great and all went well!
I applied for the loan late October, early November. I received a email 11/26 that stated the loan was approved. I was told that this was a contingent approval. That was not explained earlier. However, the loan did not close until 12/30. I feel the process took longer than necessary. Max Mitchell was very helpful.
Everyone I spoke during the refinance process with was very friendly and made it easy to get through
Jenny demonstrates exactly what good customer service means. She was informative yet personable. She is very knowledgeable about the process and answered any questions quickly, accurately and understandably. She is a true asset to your company and it was a pleasure working with her.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.