PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,880 reviews
Select a rating
Ava D.'s profile image
Ava D. 
3 years ago

I applied for the loan late October, early November. I received a email 11/26 that stated the loan was approved. I was told that this was a contingent approval. That was not explained earlier. However, the loan did not close until 12/30. I feel the process took longer than necessary. Max Mitchell was very helpful. 

Bryan B.'s profile image
Bryan B. 
3 years ago

Everyone I spoke during the refinance process with was very friendly and made it easy to get through 

Pamela P.'s profile image
Pamela P. 
3 years ago

Jenny demonstrates exactly what good customer service means. She was informative yet personable. She is very knowledgeable about the process and answered any questions quickly, accurately and understandably. She is a true asset to your company and it was a pleasure working with her. 

Timothy F.'s profile image
Timothy F. 
3 years ago

quick, concise, & easy! 

Bayram M.'s profile image
Bayram M. 
3 years ago

We been with PennyMac over 7 years, they help us a lot of times during harsh times, definetly recommend them, also our latest closing was pleasant, faster then I thought, great people. 

Randy B.'s profile image
Randy B. 
3 years ago

Mr Mitchell was very kind and polite and helped me to understand every step of the loan. He should be a great Asset to the company 

Victoria P.'s profile image
Victoria P. 
3 years ago

The streamlined process wasn't as streamline as I was initially led to believe. 

Jack A.'s profile image
Jack A. 
3 years ago

Very fluid system from loan agent through closing. 

Mason H.'s profile image
Mason H. 
3 years ago

5 stars I had a very pleasant experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,880 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.