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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Brian M.'s profile image
Brian M. 
4 years ago

Faster processing; less than 30 days. 

Charles C.'s profile image
Charles C. 
4 years ago

My experience with PennyMac was great. We had an issue that needed to be addressed and it was handled by PennyMac and ServiceLink throughly and quickly. Thank you 

Desiree C.'s profile image
Desiree C. 
4 years ago

The process was easy. Tony and his associates are very knowledgeable and were able to assist with the one issue that came about during our process. Due to their experience it did not delay our closing. Thank you! 

Jody S.'s profile image
Jody S. 
4 years ago

very professional 

Sabrina W.'s profile image
Sabrina W. 
4 years ago

The initial call with the loan originator. He was very clear and knowledgeable. 

Christopher H.'s profile image
Christopher H. 
4 years ago

The loan process was amazing but I can not make payments and now we are on January 4th and I am pretty sure my payments were to be made by the first. I can not get anyone on the phone at Pennymac to set up payments nor have I received any statements to know my Pennymac account numbers. I have not heard from anyone and I have sent messages to everyone. I have sat on hold several hours on several different days on several different phone numbers. I have not received any statements by mail even though the hold says I should be ... read more

JODY N.'s profile image
JODY N. 
4 years ago

PennyMac was great to work with. 

Aneesa M.'s profile image
Aneesa M. 
4 years ago

The process was quick and fairly simple but I wish some things had been explained more clearly. After my loan was approved, things changed several times so the amount that I expected to pay at closing changed drastically and had I known, I could’ve negotiated differently 

Huey R.'s profile image
Huey R. 
4 years ago

Ms Ravenna Taylor was a joy to work with. She’s was Warm, informative, and professional. She made the process less daunting with her calm demeanor. She is definitely a 10 ! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.